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Q&A

Q&A

  • 【Important】Regarding allergies

    Regarding food allergies, which are frequently asked by customers
    We will post the basic policy of this facility.
    Please read if you have anContinue reading
  • Please tell me what time dinner is served.

    Dinner is served at 18:00 or 18:30.

    *Dinner time will be announced at check-in.
    *Depending on the congestion situation, we may not be able Continue reading
  • Please tell me the time for breakfast.

    Breakfast is served at 8:00 or 8:30.

    *Breakfast times will be announced at check-in.
    *Depending on the congestion situation, we may not be Continue reading
  • What are the check-in and check-out times?

    Check-in is from 15:00.
    The latest check-in with dinner is 18:00, and the latest check-in without dinner is 22:00.

    Check out is at 10:00.
  • Do you have non-smoking rooms?

    Nishiizu Koyoi, all rooms are non-smoking.
    If you wish to smoke, please use the "Cigar Lounge" located next to the lobby.
  • Will the room be cleaned during consecutive stays?

    I am very sorry.

    Normally, rooms are not cleaned during consecutive guests' stays.

    Please contact a member of staff during your stay if yoContinue reading
  • Can I stay with my pet?

    Unfortunately, we do not accept pets.
  • Please tell me about the quality of the hot springs and their effects.

    Hot Spring Qualities:Calcium/sodium sulfate spring

    Efficacy:Neuralgia, recovery from fatigue, rheumatism, neurological disease
  • Are there private baths, open-air baths, and other baths?

    Both men and women have hot spring baths and open-air baths.
    *The public bath will be a hot spring

    This facility does not have private bathContinue reading
  • Do you have rental chargers for mobile phones and smartphones?

    Unfortunately, we do not offer rentals.
    Please bring your own items before visiting the museum.
  • Do you have a smoking space?

    A cigar lounge is available at the back of the lobby lounge.
  • Is there a parking lot?

    Free outdoor parking is available on site(16 units)

    However, parking spaces are limited, so
    If you are coming with a large vehicle, please Continue reading
  • Could you please tell me about nearby restaurants?

    There are no restaurants within walking distance (about 10 minutes) from the inn.
    We will introduce restaurants in Heda area, but many of thContinue reading
  • Is the accommodation close to the sea?

    Yes.

    Go down the hotel's private walkway and you can reach Mihama Beach in about 5 minutes on foot.

    The facility is located approximately Continue reading

Reservations/Inquiries

If you have any questions, please contact us.