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Q&A

Q&A

  • Hotel / Guest rooms

    Will the room be cleaned during consecutive stays?

    I am very sorry.

    Normally, rooms are not cleaned during consecutive guests' stays.

    Please contact a member of staff during your stay if yoContinue reading
  • Hotel / Guest rooms

    Do you have non-smoking rooms?

    Nishiizu Koyoi, all rooms are non-smoking.
    If you wish to smoke, please use the "Cigar Lounge" located next to the lobby.
  • Hotel / Guest rooms

    What are the check-in and check-out times?

    Check-in is from 15:00.
    The latest check-in with dinner is 18:30, and the latest check-in without dinner is 22:00.

    Check out is at 10:00.
  • Hotel / Guest rooms

    Can I stay with my pet?

    Unfortunately, we do not accept pets.

Reservations/Inquiries

If you have any questions, please contact us.