Regarding reservations made through the old system due to changes to the reservation system
Thank you very much for your continued patronage of Nishiizu Koyoi.
To ensure a more comfortable experience, we will be changing the following at around 5:00 PM on Tuesday, July 29, 2025:
We have revamped the Official website reservation system for this facility.
Due to the transition to the new system, customers who made reservations using the old reservation system before 5:00 PM on Tuesday, July 29, 2025,
It is no longer possible to change or cancel your reservation online.
Therefore, we apologize for the inconvenience, but if you wish to change or cancel your reservation,
Please contact the hotel directly by phone.
【Contact information】
Nishiizu Koyoi
Tel:0558-94-5656
Reception hours:9:00 AM to 6:00 PM
When you call, please let us know the check-in date and the full name of the person making the reservation.
We deeply apologize for any inconvenience or trouble caused to our customers.
We appreciate your understanding and cooperation.
We look forward to your continued support of Nishiizu Koyoi.
